Our Courses

Certificate III in Business Traineeship


The Certificate III in Business traineeship includes onsite visits (at the workplace) and classes.

Onsite visits are conducted every quarter and cover customer service, handling complaints, sustainability, risk management, report writing and workplace health and safety.

Classes are practical and cover the critical analysis of workplace issues of wellbeing and diversity. The trainees work as a team and as individuals through a series of simulated workplace situations. Enabling trainees to see their role in conflict situations and exit strategies.

Please Contact Us if you would like more information and details regarding available Government incentives.

Units of Competency
  • BSBXTW301  Work in a team
  • BSBWHS311  Assist with maintaining workplace safety
  • BSBXCM301  Engage in workplace communication
  • BSBSUS211  Participate in sustainable work practices
  • BSBPEF201  Support personal wellbeing in the workplace
  • BSBCRT311  Apply critical thinking skills in a team environment
  • BSBOPS302  Identify business risk
  • BSBTWK301  Use inclusive work practices
  • BSBOPS305  Process customer complaints
  • BSBOPS304  Deliver and monitor a service to customers
  • BSBTEC301  Design and produce business documents
  • BSBWRT311  Write simple documents
  • CHCCCS014  Provide brief interventions

 These units form part of the Certificate III in Business (BSB30120)

Instructor : Jade Harley / Raylene Teague / Roland Teh
Duration : 12 Months (Full-Time)
Units : 13
Course level : Traineeship
Language : English